Refund Policy

Please note that products purchased on sale are not eligible for return or exchange. All sale item purchases are final.

• Orders cannot be canceled once shipped. If eligible for return, you may return the item in accordance with our return policy.

• Refusing to accept your order at delivery will be considered a return, and a refund will be processed as per the return policy.

• Orders can be canceled before they are shipped by visiting the "My Account" page or contacting customer support.

• Pre-orders: Cancellations are allowed within the first 24 hours of ordering. Beyond this period, cancellations cannot be processed.

• Items must be returned with all tags attached.

• The product must be unworn, unused, and unwashed, in the exact condition received.

• Gift cards and store credit remain valid for a lifetime.

• Gift cards are non-refundable and cannot be transferred to a bank account.

All returns must be postmarked within 7 days of product delivery.

All returned items must be new, unused, and in their original condition.

Returns will not be accepted if the brand tag or plastic seal is removed from the product.

Pickup will be attempted twice. If unsuccessful, you will need to return the shipment to our address.

Reverse pickup is dependent on the availability of the service in your area.

Issues related to quality or quantity must be reported within 24 hours of delivery for prompt resolution.

COD charges are non-refundable.

A 100 INR logistics charge will be deducted as part of the refund process.

Returns or exchanges are not available for international shipments.

All images on the website are enhanced during the post-production process. Actual product colors may vary.

If you have any questions or concerns, please contact us at shopdoxindia@gmail.com

Note: ShopDox  will not be held liable for any damage caused to the product by the customer.